Terms & Conditions

1. About these terms

These terms govern every purchase made through KIKIA, a US-based wholesale and retail gift store. By placing an order you accept them. We may update them; the version published at the time of your order applies to that order.

2. Accounts

Retail customers may order as guests or with an account. Wholesale pricing requires an approved wholesale account. We review every wholesale application by hand and may ask for a business licence, resale certificate, or store photos. Approval may be declined or withdrawn when the account is used for anything other than resale.

You are responsible for keeping your login details private and for every order placed through your account.

3. Orders and acceptance

Placing an order is an offer to buy. We confirm acceptance by email once the order is packed. We may cancel an order before shipment for stock errors, pricing mistakes, suspected fraud, or licence restrictions on a product, in which case any payment is refunded in full.

Wholesale orders have a cart minimum of $600 and are ordered in dozens (12 pcs) per product. Retail orders have no minimum.

4. Prices, tax and payment

Prices are in US dollars and exclude sales tax and shipping. Sales tax is added at checkout for states where we are registered; approved resale-certificate holders are not charged tax on wholesale orders.

We accept credit and debit cards (processed by Stripe) and PayPal. Approved wholesale accounts may also pay by ACH transfer. Net 30 terms are available to established wholesale accounts on request and may be withdrawn for late payment.

5. Shipping

Orders placed by 2 PM Eastern on a business day ship the next business day from Brooklyn, New York. Shipping is charged at checkout by weight and destination. Risk of loss passes to you when the carrier accepts the parcel; title passes when payment clears.

6. Returns

Our Refund & Returns Policy forms part of these terms. In short: product problems reported within 3 days of delivery are replaced or refunded; we do not accept returns for a change of mind.

7. Licensed products

Character and brand merchandise is sold for resale only in the channels permitted by the licensor. Product images are provided for listing the products you bought from us and may not be reused for other goods.

8. Liability

To the extent permitted by law our liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited under applicable law.

9. Governing law and contact

These terms are governed by the laws of the State of New York. Disputes are heard in the state or federal courts located in Kings County, New York.

Email us at kikia.giftshop@gmail.com.